Every Leader Should Monitor Google Reviews. Customers Do.
Your online presence is more than just a website or a social media page—it reflects your leadership, the quality of your service, and the effectiveness of your products. One of the most visible and impactful components of that online presence is your Google reviews.
Whether you realize it or not, those little stars and comments on your Google profile can make or break your business. But why should leaders care about Google reviews? The answer is simple: because they are a direct reflection of your leadership.