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Harnessing Micro Moments: How Intentional Leadership Builds Trust and Engagement

The foundation of effective leadership often lies in the small, deliberate choices leaders make each day. These are called micro moments—the brief pause between having a thought and choosing how
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Assumptive Leadership and the Connection to Employee Disengagement

Leadership is more than a title; it’s a skill set that requires intentionality, training, and continuous growth. However, many organizations fall into the trap of assumptive leadership—the belief that individuals
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Leadership Decisions Matter: Are You an Upstander or a Bystander?

Each day, leaders are faced with moments that require action, especially when dealing with conflict, discrimination, or unethical behavior. These moments often reveal two types of behaviors: upstander and bystander.
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Leading During Polarized Times: The Key Role of Emotional Intelligence

During times when tensions run high and opinions can divide even the closest of teams, the ability to lead effectively has never been more critical. Polarized times test leaders’ ability
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A Night to Remember: Leadership Lessons from an In-Flight Emergency

Recently, as I boarded my flight home from Phoenix, I expected a routine journey, perhaps some time to reflect on recent work and prepare for the week ahead. But life
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Building Relationship Capital: The Power of Deposits and Withdrawals in the Workplace

Success often hinges not only on technical skills and expertise but also on the strength of our relationships. Relationship capital—the value of building meaningful, trust-filled connections with colleagues, team members,
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